General Terms

These Terms of Service govern your use of PensionLabPlan services and website content. By accessing or using our services you accept and agree to these terms. If you do not agree, please do not use the services.

03-01-2026

Eligibility

To use certain features of PensionLabPlan, you must be a legal adult and capable of forming binding contracts under applicable law. Certain services may be restricted to residents of specific jurisdictions; PensionLabPlan primarily serves users in Malaysia but may offer information accessible elsewhere with limitations.

Users must be at least 18 years old to enter into contracts for services offered through PensionLabPlan unless a specific service states a different minimum age in accordance with applicable local law.

You agree to use the site and services lawfully and not for any fraudulent, unlawful or harmful purpose. You must not attempt to access restricted areas, misuse content, or engage in conduct that interferes with the operation of our services.

Certain services, products or content described on PensionLabPlan.pro may not be available in all countries. It is your responsibility to determine whether access to or use of our services is legal under local law.

Account Terms

An account may be required for some PensionLabPlan features. When creating an account, you agree to provide accurate and complete information and to keep it up to date.

You are responsible for the accuracy of information you provide. Incorrect or outdated information may affect the services we can provide.

You must keep your account credentials secure. Do not share your password. You are responsible for activity occurring under your account unless you promptly notify us of unauthorized use.

Account credentials and access are personal and non-transferable unless explicitly permitted by PensionLabPlan in writing.

If you suspect unauthorized access or a data breach involving your account, notify PensionLabPlan immediately via the contact details provided so we can take appropriate action.

We may suspend or restrict access to accounts that violate these terms or that pose security or compliance risks, subject to applicable law.

Services Provided

PensionLabPlan provides informational retirement insurance advisory services, educational materials and tools to support retirement planning. Content is intended to inform decisions and facilitate discussions with licensed professionals. Our materials are not a substitute for personalized business, tax or legal advice tailored to your circumstances.

PensionLabPlan may modify, add or discontinue services or features at any time. We will attempt to provide notice of significant changes through the website or account communications where practicable.

We seek to make the service available but do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or external factors can result in temporary unavailability.

User Rules

When using PensionLabPlan, you agree to comply with these rules and not engage in prohibited conduct that undermines the platform or other users.

  • Do not use the service for unlawful purposes or to promote illegal activities.
  • Do not impersonate others, falsify information, or attempt to access another user's account.
  • Do not upload malware, attempt to compromise system security, or interfere with services.
  • Do not send unsolicited spam, harassing messages, or abusive content.
  • Do not scrape, crawl, or harvest data from the site except via provided APIs and with explicit permission.
  • Do not attempt to reverse-engineer site code, services, or intellectual property.
  • Comply with applicable laws and respect third-party rights when using the service.

User Content

Users may post content such as comments, reviews, or forum posts. By contributing content, you acknowledge these contributions may be viewed by others.

You retain ownership of content you post. You represent and warrant you have rights to the content you share and that it does not violate any law or third-party rights.

By posting content you grant PensionLabPlan a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish and distribute the content in connection with operating and promoting the services.

You are solely responsible for your user content and any consequences arising from its publication. PensionLabPlan is not liable for user-generated content.

We reserve the right to remove or refuse to publish any user content that we determine violates these terms or is otherwise objectionable.

Intellectual Property

All site content, branding and materials are protected by intellectual property laws and are the property of PensionLabPlan or its licensors. Unauthorized use is prohibited.

  • Do not copy, reproduce or distribute site content except as expressly allowed by these terms or with prior written permission.
  • Do not remove or alter any copyright, activity or proprietary notices on site materials.
  • Request permission before using PensionLabPlan activity or logos for commercial purposes.

Paid Services

PensionLabPlan may offer paid advisory services, research reports, or subscription tools. Paid services are subject to these terms and any additional terms presented at the time of purchase.

Pricing for paid services is displayed at the point of sale. Prices may include fees for advisory services or access to premium content and are subject to change for future purchases.

Payments are processed through third-party payment providers. By purchasing, you authorize charges to your selected payment method and agree to any applicable billing terms.

Subscription services may renew automatically until cancelled. You can cancel subscriptions through your account settings or by contacting our support in accordance with the cancellation policy.

Refunds, if any, are handled according to the specific refund policy published for the relevant service. Refund decisions are made on a case-by-case basis and consider usage and the nature of the service.

To cancel paid services, follow the instructions provided at purchase or contact support. Cancellation may take effect at the end of the current billing period.

Users are responsible for any taxes, duties or similar charges imposed by authorities in connection with paid services, unless otherwise stated at purchase.

We may change prices for future subscriptions or services. Existing purchases are subject to the pricing and terms in effect at the time of purchase.

If payment fails, access to paid services may be suspended or terminated until outstanding amounts are settled.

Disclaimer

Information provided by PensionLabPlan is for general informational purposes and should not be relied upon as personalized business, tax or legal advice. Consult qualified professionals for advice specific to your circumstances.

Limitation of Liability

To the fullest extent permitted by law, PensionLabPlan's liability for claims arising from the use of the service is limited. We are not responsible for indirect, incidental or consequential losses resulting from service use.

Third-party Materials

The site may include third-party content, services or links. PensionLabPlan does not control these third parties and is not responsible for their practices or content.

Termination

We may terminate or suspend access to the service for users who breach these terms or for operational reasons. Users may close their accounts in accordance with account settings.

Upon termination, access to account data and paid services may be suspended. Certain provisions of these terms, such as intellectual property and liability limitations, will survive termination.

Privacy

Our Privacy Policy describes how PensionLabPlan collects and processes personal data. Review the privacy policy for details about data rights and our practices.

Communications

By using PensionLabPlan, you consent to receive electronic communications, including emails related to account administration, service updates and policy notices.

Changes to Terms

We may update these Terms from time to time. Material changes will be posted on PensionLabPlan.pro with the revised effective date. Continued use after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Malaysia. Any disputes will be interpreted under Malaysian law to the extent applicable.

Dispute Resolution

If a dispute arises, we encourage users to contact us to seek a resolution. Disputes that cannot be resolved may be brought before competent courts in Kuala Lumpur, Malaysia.

Contact

+60121332634
Jalan Raja Chulan, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia